Products & Services
Harris Interactive is able to
help you when it comes to the development of new products or services. Take
advantage of your employees’ creative potential in order to generate
Ideas and Innovations with the Idea Incubator. Find out more about the
advantages of concept
and product tests on the internet. Optimize your product line using the Line
Optimization Test. Make sure your product has the right packaging
and positioning on the shelf and the adequate price.
Simulate changes to your range of products and services by conjoint
analyses.
Contact

Generating ideas
With Harris Interactive’s Idea Incubator,
you are able to use your personnel’s creative potential in a targeted manner.
Systemize the acquisition of new ideas, their internal evaluation by
all relevant departments and the selection of concepts for consumer feedback
using market research.
We create a user-friendly platform for you to collect, evaluate and select
ideas: the Idea Incubator. Take advantage of our experience to ensure smoothly
functioning processes with a high level of employee acceptance and optimized
idea management.
For
further information about the Idea Incubator please read our publication: Innovation
Management – Shaping Innovation from Idea to Concept
By Dr. Adriane Hartmann, Nadine Winkler.
When generating ideas you can also take advantage of your customers’ potential
(lead users, early adopters) with our qualitative
approaches.

Concept and product tests
Examine innovations to determine their acceptance or brand fit!
Testing concepts and products online offers advantages regarding time and costs.
Our wealth of expertise allows us to provide you with streamlined and optimized
processes. Benefit from having only one contact person even on international
projects, and maintain full control via central study administration.
The integration
of multimedia elements allows for a wide variety of possibilities.
Continuous control and flexible management of the field work are standard. Our
own HI-epanel achieves a response rate of more than 80% in the follow-up survey for
in-home concept & use tests (after the initial survey, the participants
receive the product samples by post).


Line Optimization Tests (LOT)
In many categories, the individualisation of demand is being met by the
introduction of numerous varieties. The product line should be understood as a
process and is subject to a continuous need to adapt. With the
Harris Interactive AG Line Optimization Test (LOT), it is
possible to predict the effects of various alternatives in a product line on the
net consumer reach within the target group.
On this basis, LOT provides the size and composition of the optimum product
line and the effects of line extensions on the entire product range. Consumer
segments and target groups for optimum penetration can be determined. Another
option is to consider sales channels with limited listing.
For
further information and an example case read our publication:
Product range management of shower gels – equalisation across Europe or market
specific differentiation? By Wolfgang Frost, Dr. Adriane Hartmann, Nadine
Winkler.

Concept test database
In addition to fast and efficient online concept tests, Harris
Interactive is also able to offer true added value with its concept test
database. The concept test database allows for comparisons with other
concepts to be made, and can also be used for benchmarking. The best practices
for a particular product category can be determined and used as a reference.
The Harris Interactive concept test database allows numerous
questions to be answered, such as:
- What characterizes a good concept?
- How does your product concept stack up against the competition?
- What evaluations/ratings does a concept for a particular product category
need to receive in a specific country in order for it to be considered above
average?
- Do older people evaluate concepts differently than younger people?
- How do loyal users react to new product varieties?

Packaging and positioning
on store shelves
Many consumer goods have to withstand tremendous competition at the
point of sale. It is therefore essential to have the right packaging
and positioning on the shelves. With the Harris Interactive online
shelf test it is possible to test the effectiveness of these instruments.
Additional requirements for packaging (such as the enhancement of the brand
image) can also be examined. Furthermore, multimedia elements such as
three-dimensional depiction can be used.
Learn
more about the online shelf test
Moreover, in qualitative group discussions, 3-D simulations of supermarkets can
be created and immediately made “real” for the participants with the use of
a beamer.

Determining the price
A key part of the marketing challenge is determining the price for a
product. We help you with this task through price tests. According to
your requirements the competitive environment can be taken into consideration,
or not. In doing so, we use tools such as choice-based conjoint analyses and
simulate the effects of various prices on the share of choice achieved by a
given product.

Conjoint analyses
When it comes to holistic studies of concepts and products, we use
various versions of conjoint analyses. This makes it possible to
quantify the effect of various variables such as price and packaging design on
the preferences or product share of consumers. Comprehensive simulations are
possible. Take advantage of our experience in utilizing this diverse and
powerful method.
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